Grievance Officer

In line with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are below.

Grievance Officer

Name: Lakshmi
Email: contact@achhadeals.com
Hours: Monday to Friday, 10:00 am – 6:00 pm IST

How to raise a grievance

Email the Grievance Officer with the subject line “Grievance” and include:

your name and contact details;
the link (URL) of the content concerned;
a clear description of the issue and the outcome you are seeking.

What happens next

We acknowledge grievances within 24 hours and aim to resolve them within 15 days of receipt.

Note: AchhaDeals does not sell products. Complaints about an order, payment, delivery or refund must be raised with the store where the purchase was made.

Grievance Officer